Every deck makes a difference. You can save a life.
charity: water is a non-profit organization bringing clean and safe drinking water to people in developing nations.
Diseases from dirty water kill more people every year than all forms of violence, including war. 100% of the proceeds from charity: water playing cards will go directly to charity: water operations.
At charity: water, 100% of public donations fund clean water projects. Over the past 10 years, charity: water has provided clean, safe drinking water to over 7 million people in 24 countries.
charity: water works with local experts and community members to find the best sustainable solution in each place where they work. With every water point they fund, their partners coordinate sanitation and hygiene training, and establish a local Water Committee to help keep water flowing for years to come.
You’re not just purchasing a deck of playing cards, you’re providing a solution to those in need. You’re leading the way to help end the water crisis. Designed by charity: water in collaboration with theory11, these playing cards are produced using paper made from hydroelectric power and renewable energy sources.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at scott@thestadiumbc.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at scott@thestadiumbc.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at scott@thestadiumbc.com.